logo
Home > Our Services > Your Council > Council news

Public Notice - Guide to Services during Covid-19

covid-19-banner

Westmeath County Council continues to deliver vital public services in the challenging circumstances arising from the Covid-19 pandemic. We are advised by relevant Government and public agencies on an ongoing basis in doing so.

We need the help of members of the public in keeping them and staff safe. If you need to contact us, please consider carefully if the service you require can be dealt with by phone, email or post BEFORE calling into our public offices.

Our contacts are:

Email: secretar@westmeathcoco.ie

Post: Westmeath County Council, Áras an Chontae, Mount Street, Mullingar, Co. Westmeath. N91 FH4N

Telephone: 044 933 2000

We also attach a brief guide to our services for use at this time.

With effect from Friday 20 March 2020 our public office opening hours will be 9:30am to 4pm.

In conjunction with these changed opening hours we will be implementing changes to how our face-to-face services will be conducted. This will include measures to ensure that members of the public are directed to the service they require and that good public health practice, including managing social distancing requirements and appropriate cleaning of surfaces and equipment, are implemented.

Westmeath County Council’s response will continue to be informed by advice from the HSE and Public Health Authorities and is subject to ongoing review.

Guide to Services during Covid-19 Pandemic

While the offices of Westmeath County Council remain open during the current Covid-19 Pandemic, customers and citizens are requested to consider using an alternative means of communication if at all possible, to reduce the risk to public health and in accordance with the national policy of maximum social distancing.

Contact Details

The table below contains the contact details i.e. telephone number and/or email address for the services delivered by Westmeath County Council.

Please telephone 044 933 2000 or email secretar@westmeathcoco.ie if you cannot find the service you require.

Correspondence (excluding cash) can be sent to the Council at:

Westmeath County Council
Áras an Chontae,
Mount Street, Mullingar
County Westmeath
N91FH4N

Motor Tax

Access to all Motor Tax Offices remain open however Westmeath County Council request you use the online service. www.motortax.ie, continues to operate (Your PIN for this service is the last 6 digits on the top right corner of your Vehicle Registration Cert (logbook), as will the postal service. Queries will also continue to be taken by phone at 044 933 2000 or by email at motortaxhq@westmeathcoco.ie

Local Enterprise Office

The Local Enterprise Office Westmeath will continue to operate, including the following services:
• Client Enquiries.
• Professional Mentoring Services
• Micro Finance Loan Facilities.
• Financial Grant Aid Assistance for equipment or employment.
• Trading Online Grants.
• Technical Assistance & Micro Exporters Grant.
• LEAN Initiatives.
• Business Information on all supports available during the COVID 19 crisis.

See website for further information www.localenterprise.ie/Westmeath

Housing

The Housing Section will continue to remain open, however, clients are requested to avail of non-face-to-face methods of communication with the section as far as possible, for example, by phone, email and post. The contact details for our services are provided in the table at the end of this document.

Planning

The Planning Section will continue to accept and process planning applications. Third Party observations can also be submitted.
The Westmeath County Development Plan is going through the public consultation phase at present and is available to view on the Council’s Consultation Portal: https://consult.westmeathcoco.ie/. Submissions must be received before 5pm on 5 May 2020.

Fire & Emergency Services

The Fire Service continue to respond to calls via the 999/112 system. Submission of Fire Safety Certificates and Disability Access Certificates will continue to be accepted by post or preferably by email – fire@westmeathcoco.ie. The building control management system (BCMS) will remain available for the submission of Commencement Notices/ 7day notices and compliance on completion certificates;

Mullingar-Kinnegad and Athlone-Moate Municipal Districts

The following can be processed over the phone or by email or by post or on-line:
• Parking matters – appeals, payments, etc.
• Burial grounds – allocation of grave spaces, payments, etc.
• Housing Grant applications
• Roads related matters – road maintenance, potholes, drainage, public lighting and trees

Finance

Customers can still make payments for some of our services using the PAY FOR IT link on our website. They can also make payment by online bank transfer to our bank account.

Bank Bank of Ireland
Name of Account Westmeath County Council
BIC BOFIIE2D
IBAN IE58BOFI90185315756011

Please quote your customer number at the beginning of the reference you enter. Alternatively, you can make payment over the phone by calling 044 933 2000.

Cheque payments can continue to be made by post. Please remember to include a note with the payment details and an email address or mobile number if possible, to allow us to contact you with confirmation of receipt.

Arrangements are in place to ensure that suppliers of goods and services to the Council will continue to be paid during this period.

 

Contacts for Services
Service  Phone number Email
Accounts Payable 090 644 2169  accountspayable@westmeathcoco.ie 
Cash Office 044 933 2188
Commercial Rates 044 933 8959 rates@westmeathcoco.ie
Community Grants 044 933 2051 dce@westmeathcoco.ie
Customer Service 044 933 2000 secretar@westmeathcoco.ie 
Data Protection & Records Management 044 933 2136 dpo@westmeathcoco.ie
Fire Charges 044 933 2020 firecharges@westmeathcoco.ie 
Fire Safety / Fire Certs fire@westmeathcoco.ie
Housing – HAP 044 933 2000 HAP@westmeathcoco.ie
Housing – Homelessness 044 933 2000 housing@westmeathcoco.ie
Housing – Other issues 044 933 2000 housing@westmeathcoco.ie
Housing – RAS 044 933 2000 RAS@westmeathcoco.ie 
Housing Grants 044 933 2000 secretar@westmeathcoco.ie
Housing Loans 044 933 2291 loans&rents@westmeathcoco.ie
Housing Rents 044 933 2175 loans&rents@westmeathcoco.ie
Housing Repairs 044 933 2000 housing@westmeathcoco.ie
Human Resources 044 933 2299 humanresourcesstaff@westmeathcoco.ie
Library Headquarters 044 933 2162 library@westmeathcoco.ie
Litter  044 933 2000 secretar@westmeathcoco.ie
Local Enterprise Office 044 933 8945 localenterprise@westmeathcoco.ie
Motor Tax 044 933 2181 motortaxhq@westmeathcoco.ie
Paid Parking 044 933 2000 secretar@westmeathcoco.ie
Planning  044 933 2000 secretar@westmeathcoco.ie 
Public Lighting 044 933 2216 https://deadsureapp.com/Inventory?map=DeadSureWestmeath
Public Participation Network 044 933 2157 dce@westmeathcoco.ie
Road Maintenance 044 933 2000 secretar@westmeathcoco.ie
Westmeath Sports Partnership  044 933 8922  dce@westmeathcoco.ie

Content Last Updated/Reviewed: 19/03/2020